Frequently Asked Questions About Our Practice & Services
If we haven’t formally had the pleasure of meeting you in person yet, let us first say that we’re incredibly excited you’re here. Welcome to iCare Vision!
To get to know us better, read through these frequently asked questions about our practice, team, services and more.
As a new patient, please don’t hesitate to contact us with any questions or concerns. We’re always available and ready to help you achieve healthy, comfortable vision.
FAQs About Our Practice
What areas does iCare Vision specialize in?
With two optometrists and five state licensed opticians on staff, we have several areas of focus and services that are extensive, including:
- Eyeglass and contact fittings
- Healthy eye exams
- Pediatric eye exams
- Vision therapy
- Disease treatment
- Computer vision treatment
- LASIK consultations
- 24/7 emergency eye care
What areas does iCare serve?
Since 1984, we’ve been serving Mount Vernon and surrounding communities with superior eye care. To become a new patient, it doesn’t matter where you live. We have patients who live in Ohio part-time and make their appointments when they’re home.
How many years has iCare Vision with Dr Dave Wineland been in service?
We’ve proudly been in business for almost 35 years starting in 1984!!
Does iCare offer emergency services?
Yes, and we’re on-call 24/7 for emergency treatment of eye injuries and infections.
For emergency service, call: 888-393-3911.
FAQs About Our Doctors & Team
How many doctors does iCare have on staff?
We have two highly skilled and compassionate optometrists on staff: Dr. Dave Wineland and Dr. Sara Sanders.
How many licensed opticians does iCare have on staff?
We have five licensed opticians on staff who are extremely knowledgeable and passionate about the care and longevity of your vision. Altogether, our team can provide you with 130 years of combined experience and knowledge.
Get to know our eye care professionals better. Visit our team page.
Our Eye Exams & Services
What does a healthy eye exam entail?
Our healthy eye exam is extremely comprehensive in nature.
During a healthy eye exam, the doctor usually assesses:
- External eye health related to lids, lashes and tears
- Internal eye health related to retina, macula, iris and other parts of the eye
- Refraction test results to determine what power prescription you’ll need for glasses or contacts
- Eye focus tests for reading and sustained near work
- Eye pressure test results to determine if you have or are at risk for glaucoma
- Eye muscle control and coordination studies related to lazy eye and other conditions
For a more in-depth break down of our healthy eye exams and what to expect, visit our healthy eye exam page.
What eye diseases does iCare Vision’s disease treatment cover?
Our disease treatment covers a wide scope of conditions. We diagnose and treat the following conditions and diseases:
- Allergies
- Cancerous tumors
- Cataracts
- Diabetic retinopathy
- Dry eyes and tearing
- Glaucoma
- Macular degeneration
For more information on our disease treatment, visit our disease treatment page.
What ages are seen for iCare Vision’s pediatric eye exams?
We see children within their first year of life all the way to age 18. We are extremely passionate about a child’s vision, as it can change suddenly and frequently. We see to it that your child’s vision is thoroughly assessed and they find the experience fun and engaging.
How do I begin computer vision treatment?
If you feel you’re a good candidate for computer vision treatment, simply schedule a healthy eye exam to have your vision thoroughly assessed. This way, our doctors know exactly what issues you’re contending with and can develop an individualized and effective treatment plan for you.
What eyeglass brands does iCare Vision carry?
We carry the best brands, including (but not limited to):
- Ray Ban
- Oakley
- Coach
- Burberry
- Ralph Lauren
- Michael Kors
Becoming a New Patient
Are you accepting new patients?
Yes, we’re accepting new patients of all ages and encourage the entire family to come in and ensure their vision is supporting their living, working, and learning needs.
How do I become a new patient?
At iCare Vision, becoming a new patient is easy. Of course, like any medical or doctor’s office, we do require a few forms to be filled out so we can collect your medical history, personal information and insurance details.
We offer three options for completing new patient forms:
- Complete them online.
- Download forms below and bring the completed documents with you to your first appointment.
- Arrive at your first appointment 15 minutes early to complete the forms.
Patient & Insurance Information
Patient & Insurance Information Form
The first part of this form asks you to provide basic information about yourself, such as name, occupation, address and phone number. The second part of the form asks for your vision and medical insurance information.
Medical History
This form asks you to provide your current eye information, family eye history, and family medical history.
Notice of Privacy Practices
Notice of Privacy Practices Form
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please read carefully, and sign at the bottom.
For any additional questions you may have, contact us today. We look forward to meeting you and taking the best care of your vision.
